Frequently Asked Questions

The Jungle Dice is an advanced generation of Ludo game where players experience 3D games within jungles. They participate in the game across the world, choose their favorite dice skins, collect rewards from the games and create their clans.

The answer is yes, Jungle Dice is available for download and free play! All players get a superb welcome pack when they begin the game, and in-game purchases are not required for Multiplayer, Friend, Family, and Quest games.

Definitely. We make use of the Cryptographic Pseudo-Random Number Generator (C-PRNG), which is standard in the industry, to determine the results of each and every throw of the dice. It is totally unbiased and unaltered.

Jungle Dice is available across Web, Android, and iOS devices with seamless cross-platform multiplayer and real-time cloud account sync.

You can easily reach out to our dedicated support team via our Contact Page or submit a support ticket directly via our website.

Yes! You can link your Google, Apple, or email account in the Account Settings tab to ensure your coins, unlocked dice skins, and level data are safely backed up in the cloud.

Tap your profile picture on the top-left corner of the home screen to open your Profile Card, where you can customize your avatar frame, select unlocked 3D avatars, and edit your displayed username.

Jungle Dice is designed to be family-friendly and suitable for players of all ages. Players under 13 years old should play with parental guidance in accordance with our Terms of Service.

Ensure you have a stable network connection, clear your browser or application cache, and restart the app. If the issue persists, Contact Page support with details about your device model.

This Mega Draw is an amazing lottery game that gives players a chance to win big Apples rewards. Entry requires submitting Apples earned through gameplay, Daily Quests, or the Jungle Orchard.

Yes, absolutely! In order to ensure complete fairness and prevent any “pay to win” scenario, only one entry from each participant is permitted for each Mega Draw event.

Mega Draws are conducted live at the end of each event countdown timer. Players can watch the animated live draw directly in the main lobby, celebrate with the global community, and check winning tickets in the event log.

If you miss the live draw, don't worry! All rewards earned from winning tickets are automatically credited to your in-game account, and winning history is archived in the Mega Draw tab.

No, once submitted into the Mega Draw jackpot pool, Apple entries are final and locked until the drawing concludes to guarantee pot stability for all participants.

Each Mega Draw awards 3 winners: 1st place receives the Grand Jackpot prize, 2nd place receives a lesser reward, and 3rd place receives an even lesser reward.

No, all verified single entries have the exact same cryptographic random selection probability regardless of whether you submit on Monday or minutes before the deadline.

The last winners of the event are displayed directly inside the Mega Draw section in the game lobby, allowing all players to view winning tickets and rewards transparently.

Standard Mega Draw events require a fixed entry fee of decided Apples per ticket by admin.

No, ticket submissions are specific to the active event timer. Once the draw completes, a brand-new Mega Draw round opens for the upcoming event.

Yes! As long as you have gathered enough Apples from your welcome bonus or Orchard, you can enter the Mega Draw immediately on your first day.

Apple SIP is an exclusive gameplay booster mechanic. By sipping collected Apples in the Apple SIP menu, you have to deposit some apples and according to that you will get additional apples as a reward.

Open the event section in lobby and you can see Apple SIP section in the game while an event is active and join by depositing your Apples according to the event schedule.

Missing 1 day of scheduled deposit may incur a penalty, while missing 2 days will result in losing all rewards and your deposited Apples. Be sure to complete your deposits on time!

Rewards are credited after you successfully complete the entire Apple SIP schedule according to the event rules.

This depends on the currently active events. Check the Apple SIP section for available opportunities.

New Apple SIP plans refresh according to the event schedule by admin.

Each SIP tier specifies a starting deposit amount (e.g., 100 Apples for Starter SIP). Make sure your Apple Balance meets this minimum before opting in.

No, Apple SIP does not boost match earnings. You must play tournaments, see ads , harvest to earn more Apples.

Any SIP plan started before the event end timer continues running until your schedule completes, ensuring you receive all accumulated maturity rewards.

Yes, if push notifications are enabled on your device, Jungle Dice sends helpful reminders 2 hours before a scheduled SIP deposit window closes.

Jungle Orchard is the main reward center in Jungle Dice where players manage their Apple Balance. It features three main tabs: Harvest (to earn Apples by watching ads), Apple SIP (to deposit Apples for multiplier returns), and Exchange (to convert Apples into coins).

Each ad watched under the Harvest tab rewards you with exactly +10 Apples added directly to your total Apple Balance.

The Daily Harvest Limit is 10 ads per day (0 / 10), allowing players to earn up to 100 bonus Apples daily through the Watch Ad to Harvest button.

Yes, there is a 30-second cooldown period between consecutive ad views. After watching an ad, wait 30 seconds for the next ad to become ready for harvest.

Your total Apple Balance is displayed prominently at the top of the screen. You can use your accumulated Apples in the Exchange tab to redeem items, join Mega Draw jackpots, or invest in Apple SIP multipliers.

The Daily Harvest ad counter resets every night at 00:00 UTC, renewing your 10 daily rewarded ad chances.

Inside the Exchange tab, accumulated Apples can be swapped directly for coin bundles at conversion ratios decided by the admin.

No, as long as your account is connected to cloud save (Google/Apple login), your exact Apple Balance is synced securely across all device installs.

Clans allow up to 50 players to unite under one tribe tag. Members can chat in private clan channels, share winning Ludo strategies and team up for multiplayer matches.

During active Clan Events, every victory earned by any clan member in online matches contributes points to your clan's cumulative global leaderboard score. Higher total points push your clan up the leaderboards.

Each Clan Events ends up with the awarding of massive reward chests that include clan-specific trophies, Huge amount of Apples that can be converted into coin exchange for all the members of the top clans.

You can leave or join a Clan at any time; however, points contributed to your former Clan remain with them, and you must participate freshly with your new Clan to qualify for seasonal end rewards.

Any player can create a Clan for a free. As Clan Leader, you can kickout any user or invite any user.

A Clan can accommodate up to 50 active members. There is only 1 Clan Leader who has full permission to manage the clan and kick out members if needed.

If the Clan Leader leaves the Clan, the oldest member of the Clan is automatically appointed as the new Clan Leader.

Yes! As long as a Clan has less than 50 members, any player can join directly by searching for the Clan name. No approval or acceptance is required.

Open the Clan menu, where you can see all Clan lists and join any of the Clans immediately.

Yes! Every Clan has a dedicated, private real-time chat tab with interactive emotes, match replay sharing, and strategy discussion features.

Yes, at the conclusion of every weekly Clan Event season, leaderboard scores reset to zero, giving all Clans a fresh start for the next tournament round.

Yes, your Clan tag and customized emblem appear next to your player name in all online 2-player and 4-player match lobbies.